Wait anywhere from 5 – 10 minutes, then try using Amazon Music again.
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A slower connection may take time for Amazon Music to sync up properly and let your Echo know that it’s free to use. This can also depend on your internet connection. Sometimes, if someone has just finished using Amazon Music on their device, it may take some time for your Echo to realize that they’re no longer using it. Related Reading: Can You Queue Music Up On Amazon Alexa/Echo? If Not, Are There Workarounds? Solution #2: The Wait-and-See ApproachĪnother option some take, is the wait-and-see approach. Whoever else is using Amazon music may not be too happy – but at least you’ve got your music! You can also say, “Alexa, transfer the music here”. You can do this by simply responding “Yes” if Alexa asks if you’d like to stream there instead. Sometimes your Echo will give you the option to switch the music to the particular Echo that you’re trying to use. It may be as simple as needing to press stop in the app to make sure it’s closed, or even closing the app entirely, then restarting it to initiate a new session. Once you’ve identified who, or what device is using Amazon Music, and you can close it out, you can then use it on your desired Echo device. Sometimes it’s just as simple as an earlier session not having been closed out properly. Where to Check if Amazon Music is playing in Alexa app – Where it says Amazon Music When you open your Alexa app, you can check to see if Amazon Music is playing somewhere else. If no one else is using it however, and you still get the error message, check the Alexa app. It could very well be that your daughter is having a dance party for her toys in her room upstairs and you had no idea. So first, check to make sure that no one else is using Amazon Music. If you’re using Amazon Music Free, Amazon Music Prime, or the non-family plan of Amazon Music Unlimited, only one listener or device is allowed at a time. One possible reason that you’re getting this error message is that someone else (not the ghost) is listening to Amazon Music. Solution #1: Make Sure Music Isn’t Playing Somewhere Else Usually this error is simply a bug within the Amazon Alexa platform, but let’s rule out the obvious first. But no dice – you still get the same error message. Now, you’re home alone, and unless the ghosts are having a party somewhere, there’s no one using Amazon Music but you. “Amazon music is streaming on another device”. So there you are, in the mood for your favorite song, album, or podcast, so you turn to your Amazon Echo and tell Alexa to play said music.
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How to Fix The “Amazon Music is Streaming on Another Device” Error Fortunately, there are ways to deal with them. You can also change the settings so that it doesn’t play music with explicit lyrics – especially useful if you have children that listen to or use the service.īut as with any digital service – sometimes you run into problems and error messages. $14.99/month on-top of the Prime subscription (unavailable to non-Prime members)Īmazon Music Unlimited can be ideal for audiophiles, since you also gain the ability to listen with various qualities, from SD, to HD, Ultra HD, and even Spatial Audio.Īmazon Music is a great, comprehensive streaming service that also allows you to listen to entire albums, and even podcasts. $7.99/month on-top of the Prime subscription, or $9.99/month without Prime The price of each plan is as follows: Amazon Music Plan With the Family Plan, you can use it on up to 6 devices actually.
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If you upgrade to the Family Plan of Amazon Music Unlimited, you also have the ability to play music on more than one device. Here you get access to over 75 million songs – practically any song you could ever want to listen to.
The next, and highest tier is Amazon Music Unlimited.However, the quality is still very good and many actually notice no difference between the SD and HD quality music. The quality is SD only, just as you would get with Amazon Music Free. Here you can also only play music on one device, but you now have access to over 2 million songs. It’s good for casual listening, or if you primarily use another music streaming service. Depending on the song, Alexa may say you need to upgrade to one of the next two tiers. You can play music on one device – but your song selection is limited. It comes along with Alexa and whatever Echos you have. The most basic of tiers, which is free, is Amazon Music Free.
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